Open to opportunities

Busisiwe Mabuela

@busisiwemabuela

Message

Detail-focused data and content specialist delivering accurate uploads, records, and client coordination.

South Africa

Message

What I'm looking for

I’m looking for a role where I can support accurate data capturing and content uploading, work with spreadsheets and databases, and coordinate clients through clear, structured processes—ideally in a remote or independent environment.

I’m a detail-oriented professional with experience in data capturing, client coordination, administrative support, and remote work environments. I focus on keeping information accurate, organised, and up to date while working efficiently with spreadsheets, databases, and digital platforms.

I’ve handled content uploading and digital organisation for advertising purposes, including creating posts, writing descriptions, and managing the full upload workflow. From phone interview and data capture projects to independent remote coordination, I’m comfortable working independently, following structured processes, and producing reliable Excel-based reporting with quality checking.

Experience

Work history, roles, and key accomplishments

Current

Independent Broker

Current

Independent Broker

Served as the first point of contact for clients seeking logistics, vehicle sourcing, and service coordination by capturing needs, budgets, and timelines. Managed a database of 390+ verified contacts and tracked conversations, progress, and outcomes in spreadsheets to support completion.

Client intake Data Entry Database Management Tracking Spreadsheet Administrative Support Record keeping Time Management Written Communication

Call Centre Data Capture

Various Projects

Jan 2015 - Jan 2021 (6 years)

Conducted structured phone interviews and live data capture into systems and spreadsheets for research, public sector, and client support projects. Produced daily Excel reports, maintained accurate records, and handled sensitive financial discussions while arranging practical payment solutions.

Excel reporting Data Quality Assurance Record keeping Client Communication Process Compliance Administrative Coordination

Independent Tender Support

Independent Tender Project

Jan 2023 - Present (3 years 5 months)

Supported independent tender work by liaising with clients and stakeholders and guiding them through required steps for submission. Coordinated communications across parties and provided administrative support for project submissions and enrolments.

Stakeholder Management client support Data Collection Administrative Support Coordination Record keeping Written Communication Spreadsheet Management

Client Relations Coordinator

Wizz Digital Academy

Jan 2022 - Present (4 years 5 months)

Handled inbound and outbound calls to prospective clients and stakeholders, gathering information and guiding onboarding or submission steps. Scheduled appointments, organised documents, and maintained accurate records while coordinating communication between clients and internal teams.

Client Coordination Data Collection Administrative Support Appointment Scheduling Document Management Record keeping Written Communication Quality Assurance