bucares User - Project Manager - Association Homme et Environnement | Himalayas
bucares UserBU
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bucares User

@bucaresuser

Experienced project manager with a passion for customer service.

Togo

What I'm looking for

I am looking for a role in a dynamic team where I can enhance customer service processes and manage innovative projects.

I am Mahamadou BOURAIMA, a dedicated professional with six years of experience in customer service support, project management, and teaching. My academic background includes a master's degree in English and certifications in business and project management, which equip me with a unique blend of skills to thrive in dynamic environments.

Throughout my career, I have successfully managed projects and optimized customer service processes, enhancing user experiences and contributing to organizational growth. I am fluent in both English and French, allowing me to effectively communicate and manage multicultural teams. I am eager to leverage my expertise in a challenging role within an online-based company in the United States or Europe.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CF

CENTRE DE FORMATION

Certificate, Project management, monitoring and assessment

Completed a Certificate in Project Management, Monitoring, and Assessment. Relevant coursework included Project Writing and Management, Project Monitoring and Assessment, and International Consulting, providing a comprehensive understanding of project lifecycles.

University of Lomé logoUL

University of Lomé

Certificate, Business developer or creator

Obtained a Certificate in Business Development, with coursework focused on business plan writing, marketing, taxation, and management. Developed essential skills for creating and managing new business ventures.

University of Lomé logoUL

University of Lomé

Master’s degree, English, American Literature

Earned a Master’s degree in English with a specialization in American Literature. Coursework covered long paper writing, research methodology, and literary theory, culminating in a thesis on 'The Power of the dead in the Black American Traditional society'.

University of Lomé, Teachers’ training Institute (INSE) logoU(

University of Lomé, Teachers’ training Institute (INSE)

High School teacher Certificate, Education

Acquired a High School Teacher Certificate from the Teachers’ Training Institute. Studies included teaching pedagogy, teaching psychology, and child behavior, preparing for effective classroom instruction.

SG

Senior secondary school of Gbenyedzi-Kopé

A Level, Literature

Completed A Level studies in Literature at the senior secondary school level. Developed strong analytical and critical thinking skills through in-depth literary analysis.

Tech stack

Software and tools used professionally

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