Open to opportunities

bryan williams

@bryanwilliams

Message

I coordinate operations, maintain accurate records, and solve customer and workflow issues in high-volume environments.

United States

Message

What I'm looking for

I'm seeking an entry-level business or administrative role where I can apply my organizational, administrative, problem-solving, records management, and customer support skills.

I've coordinated package flow and route staging at Amazon, maintained accurate scanning and routing data, and helped improve workflows in a high-volume delivery operation.

At BlueWave Express Car Wash, I managed 50+ daily customer interactions, resolved service issues, updated CRM records, and recommended service packages based on customer needs. I also supported logistics scheduling, purchase order tracking, inventory coordination, and employee onboarding at Phoenix Protective Coatings.

I'm a bilingual English/Spanish BBA graduate who brings organized administration, data accuracy, customer account support, and independent financial market analysis to deadline-driven teams.

Experience

Work history, roles, and key accomplishments

Current

Independent Trader

Current

Self-Employed

Jan 2024 - Present (2 years 7 months)

Conducted daily research and technical/fundamental analysis of equity and options markets to inform trading decisions. Managed personal capital independently, applying risk management and disciplined position-sizing to limit downside exposure.

Market Research Risk Management Technical analysis Fundamental analysis Excel Data Driven Decision Making

Delivery Station Associate

Amazon

Nov 2025 - Jun 2026 (7 months)

Coordinated package flow and route staging across a high-volume operation, supporting on-time dispatch and accurate handoffs between teams. Maintained data entry accuracy across scanning and routing systems while consistently meeting daily performance metrics.

Data Entry Route Staging Process Improvement

Freight Handler / Stocker

Walmart

Oct 2023 - Jan 2024 (3 months)

Processed and organized incoming inventory shipments, maintaining accurate stock records and minimizing discrepancies. Provided front-line customer service, resolving product and order questions and directing customers to the right department.

Inventory Management Stocking Customer Service Problem Solving

Customer Care Agent

BlueWave Express Car Wash

Dec 2021 - Oct 2022 (10 months)

Managed 50+ customer interactions daily, resolving service issues and updating account records in the CRM system. Recommended tailored service packages based on customer needs, improving customer satisfaction and repeat visits.

Customer Service CRM Issue Resolution Account Management

Operations Assistant

Phoenix Protective Coatings

Apr 2020 - Sep 2020 (5 months)

Coordinated logistics scheduling and equipment delivery during periods of high demand, supporting on-time project completion. Trained and onboarded 4 new employees, developing process documentation that improved ramp-up efficiency.

Logistics Coordination Training Process documentation