Looking for a job

Brooke Lewis

@brookelewis

Product designer using research, empathy, and accessibility to improve complex tools and experiences with my design expertise.

United States

Message

What I'm looking for

I’m looking for a product design role where I can lead end-to-end discovery to delivery, deepen user research and usability testing, and build accessible, scalable design systems—while collaborating closely with product and engineering to launch meaningful improvements.

I use compassion and persistence to question and challenge the environment around me, aiming to determine better solutions to solve the world’s problems. I’m driven by altruism and realism—understanding what users and businesses need today, then building toward what can be better.

In my current role as a Lead Product Designer at Starbucks, I own the end-to-end design process for internal store health tools, leading discovery and research through wireframing, prototyping, and delivery. I partner with product managers, engineers, and business stakeholders to align design decisions with strategy, and I advocate for user needs through user research and usability testing. I also define design frameworks, patterns, and best practices to ensure consistency, accessibility, and scalability, and I’m currently leading a feature rollout to 11,000 stores.

Before that, I designed internal and customer-facing products at General Motors, including an end-to-end designer role for a Cadillac B2C tool and work across global markets. I’ve also contributed to design systems and accessibility standards through committee service, and earlier roles include UX/UI work on immersive learning experiences and B2B SaaS products from concept through prototype.

Earlier in my career at Accenture, I designed an augmented reality experience, and more recently I've experimented with tools like Figma AI Beta and AI-powered accessibility and ideation plugins to support my design process. I enjoy finding thoughtful ways to incorporate new technology when it helps improve a better user experience.

Experience

Work history, roles, and key accomplishments

Lead Product Designer

Starbucks

Jan 2025 - Apr 2026 (1 year 3 months)

Own the end-to-end design process for internal store health tools, from discovery and research through wireframing, prototyping, and delivery. Lead cross-functional collaboration and user research to ensure accessible, scalable solutions across Starbucks’ global footprint.

User Research Usability Testing Wireframing Prototyping Cross Functional Collaboration Accessibility Design Systems Mentorship

Product Designer

General Motors

Mar 2022 - Oct 2024 (2 years 7 months)

Designed internal dealership CRM tool Showroom and contributed to end-to-end design for a customer-facing Cadillac B2C tool. Delivered global web and native experiences for EV launches, supported the GM design system, and ensured accessibility standards.

Design Systems Responsive Design Web Accessibility Information Architecture

UX/UI Designer

Accenture

Jun 2021 - Feb 2022 (8 months)

Designed and provided an experience lens for Accenture’s Global Talent and Organization & Leadership team, supporting 40K+ practitioners. Led experience design for an immersive learning and networking space, including personas and needs assessment insights from practitioner research.

UX UI Design Personas User Interviews Needs Assessment Information Architecture

User Experience Designer

Speedscale

Mar 2021 - Jun 2021 (3 months)

Sole product designer for a B2B SaaS platform focused on API observability and performance. Improved interaction design for usability and supported product strategy through alignment of user needs with business objectives.

Interaction Design Usability Product Strategy Information Architecture

UX/UI Designer

FarLandMD

Oct 2020 - Jan 2021 (3 months)

Designed and developed a digital healthcare product from concept to prototype. Conducted user research and stakeholder interviews to inform direction and led creation of a design system for consistency.

UX UI Design Digital Product Design Prototyping User Research Design Strategy Design Systems

User Experience Designer

Hello Package

Mar 2020 - Apr 2020 (1 month)

Served as UX strategist and researcher for a B2B SaaS product iteration. Researched and prioritized user pain points and improved learnability, accessibility, and notification design to increase usability and engagement.

UX Strategy User Research Prioritization Learning Design Accessibility Design Usability and Engagement Improvements

Education

Degrees, certifications, and relevant coursework

General Assembly

User Experience Design, User Experience Design

2020 - 2020

Grade: Pass

General Assembly's full-time, 10-week UX Design Immersive intensive bootcamp focused on human-centered design, user research, interaction design, information architecture, wireframing, prototyping, usability testing, and UX strategy. The program emphasized solving real-world design challenges through collaborative projects, iterative design, and portfolio development using industry-standard tools

Nonprofit Leadership Alliance

Certified Nonprofit Professional, Nonprofit Leadership

2019 - 2019

Grade: Pass

Earned the Certified Nonprofit Professional credential in 2019 through Nonprofit Leadership Alliance. A 6 month nonprofit leadership training program with at least 1 year experience working for a nonprofit. Culminating in a deep dive thesis presentation on a nonprofit