At PWC, I design responsive web applications that turn complex financial workflows into intuitive customer journeys. I introduced an AI-assisted concept exploration workflow and proposed a guided financial experience that prototype testing showed could lower cognitive load.
Previously, I designed enterprise cloud workflows at Oracle and ecommerce and service experiences at Amazon.com, Inc. and T-Mobile. Across these products, I’ve used research, prototyping, and accessibility practices to clarify user tasks and support implementation with product and engineering partners.
