Himalayas logo
BD
Open to opportunities

Brook Dougherty

@brookdougherty

Certified Veterinary Technician with strong client-service skills and expertise in emergency and specialty small-animal care.

United States
Message

What I'm looking for

I seek a veterinary or client-facing role where I can apply emergency/specialty clinical skills, deliver excellent owner communication, and grow in patient-care leadership.

I am a Certified Veterinary Technician with extensive experience in emergency, specialty, and general small-animal medicine, paired with strong customer-service roles both on-site and remote. I deliver calm, efficient clinical support—venipuncture, IV catheter placement, anesthesia, medication administration—and manage front-desk responsibilities including scheduling, invoicing, and prescription refills.

Across emergency and specialty practices I have supported high-acuity patients and collaborated with veterinary teams to ensure excellent patient outcomes while communicating clearly and compassionately with owners. I have also worked remotely as a travel agent and virtual customer-service representative, honing problem-solving, organization, and remote-communication skills.

I am reliable, detail-oriented, and focused on providing exceptional client experiences and fostering long-term retention. I bring adaptability, leadership in clinical workflows, and a steady, professional presence to fast-paced veterinary and client-facing environments.

Experience

Work history, roles, and key accomplishments

VH
Current

Certified Veterinary Technician

Vista Animal Hospital

Jan 2024 - Present (1 year 9 months)

Provided client-facing veterinary support including appointment scheduling, invoicing, prescription refills, triage calls, and pet-care guidance to ensure positive experiences for owners and patients.

ET

Travel Agent

Evolution Travel

Jan 2020 - Dec 2022 (2 years 11 months)

Sold and arranged transportation, accommodations, tours, and excursions for clients remotely, managing bookings and customer inquiries to deliver tailored travel solutions.

SP

Personal Trainer

Spinal Cord Injury Recovery Project

Jan 2010 - Dec 2011 (1 year 11 months)

Planned and implemented client-specific rehabilitation workouts tailored to spinal cord injury recovery goals and safety requirements.

LF

Personal Trainer

1Lifetime Fitness

Jan 2009 - Dec 2010 (1 year 11 months)

Delivered one-on-one fitness programs focused on client goals, including assessment, planning, and progress monitoring to improve health and performance.

VC

Certified Veterinary Technician

Veterinary Referral Center of Colorado

Jan 2000 - Dec 2007 (7 years 11 months)

Provided specialty patient care in ophthalmology and emergency services, performing venipuncture, IV placement, anesthesia support, medication administration, and client communications.

Education

Degrees, certifications, and relevant coursework

Metropolitan State College of Denver logoMD

Metropolitan State College of Denver

Bachelor of Science, Biology

Bachelor of Science in Biology from Metropolitan State College of Denver.

Bel-Rea Institute of Animal Technology logoBT

Bel-Rea Institute of Animal Technology

Associate of Applied Science, Veterinary Technology

Associate of Applied Science in Veterinary Technology from Bel-Rea Institute of Animal Technology.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Brook Dougherty - Certified Veterinary Technician - Vista Animal Hospital | Himalayas