Open to opportunities

Brittany Atkinson

@brittanyatkinson

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Dedicated customer service professional with strong communication skills.

United States

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What I'm looking for

I am looking for a role that values communication and teamwork, where I can contribute to client satisfaction and grow professionally.

I am a dedicated customer service professional with a strong background in client relations and problem-solving. My experience spans various roles, including client services at VRI/ModivCare, where I managed inbound and outbound calls, handled data entry for client accounts, and provided essential support to case managers. My ability to communicate clearly and effectively has allowed me to assist clients with their inquiries and troubleshoot issues efficiently.

In addition to my role at VRI/ModivCare, I have also worked with Symmetry Financial Group, where I focused on outbound calls and addressed client concerns. My administrative experience at AB Plumbing further honed my multitasking abilities, as I managed customer interactions and scheduling. I am passionate about delivering exceptional service and ensuring client satisfaction in every interaction.

Experience

Work history, roles, and key accomplishments

Client Services

VRI / ModivCare

Mar 2024 - May 2025 (1 year 2 months)

Managed inbound and outbound calls, performing data entry for client accounts. Provided device advice, troubleshooting, and general support while quoting pricing for potential clients.

Customer Service Data Entry Troubleshooting Client Communication Case Management

Customer Service Representative

Symmetry Financial Group

Sep 2023 - Mar 2024 (6 months)

Conducted outbound calls and performed data entry for health and financial information. Responded to client emails and addressed concerns from clients and their families.

Outbound Calling Data Entry Email Communication Client Relations Financial Data Management

Administrative Assistant

AB Plumbing

Jun 2011 - Jun 2023 (12 years)

Handled customer interactions via calls, emails, and in-person. Managed scheduling for estimates and procured necessary supplies.

Scheduling Procurement Administrative Support

Child Care Provider

Self Employed

May 2009 - May 2015 (6 years)

Supervised and monitored the safety of children, preparing meals and organizing mealtimes. Ensured children had sufficient physical activity, rest, and playtime.

Child Supervision Monitoring Childcare