Brittani Crawford
@brittanicrawford
I process and resolve complex insurance claims across medical and property coverage.
United StatesWhat I'm looking for
I'm currently processing and adjudicating insurance claims at OptumCare, UnitedHealth Group, verifying eligibility, benefits, and coverage while resolving discrepancies in high-volume systems.
Previously at Farmers Insurance, I managed claims from intake through resolution, interpreted policy language, supported FNOL intake, and coordinated with adjusters and third parties. At USAA, I evaluated property and casualty claims, investigated coverage and liability, communicated decisions to members, and negotiated settlements.
Across medical, pharmacy, and property and casualty environments, I bring careful documentation, HIPAA compliance, policy interpretation, and consistent claims resolution.
Experience
Work history, roles, and key accomplishments
Claims Processor
OptumCare – UnitedHealth Group
Sep 2024 - Present (2 years)
Process and adjudicate insurance claims ensuring accuracy, compliance, and adherence to policy guidelines. Verify eligibility, benefits, and coverage details, and investigate claim discrepancies.
Education
Degrees, certifications, and relevant coursework
University of Nevada, Las Vegas
Administration of Justice
Completed coursework in Administration of Justice at the University of Nevada, Las Vegas.
Los Angeles High School
High School Diploma, General Studies
Earned a high school diploma from Los Angeles High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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