Looking for a job

Britni Casten

@britnicasten

Message

I run cleaning and property-turnover operations while keeping offices organized and clients informed.

United States

Message

What I'm looking for

I'm looking for operations, office administration, cleaning, or property-services work where I can coordinate details, maintain high standards, support clients, and manage day-to-day workflow independently.

I operate an independent cleaning business serving homeowners and rental property owners throughout western Arkansas, providing residential, deep, move-out, and turnover cleaning.

I prepare occupied and vacant homes, vacation rentals, and cabins for guests or occupancy, complete quality inspections, and communicate maintenance concerns to clients. I also manage scheduling, invoicing, supplies, purchasing, and customer communication.

As Office Manager at Davis Brothers Collision Center, I coordinate office operations, repair workflow, documentation, invoices, estimates, and communication with customers, insurers, vendors, and service providers. I’m also the published author of Don’t Make Cleaning Harder Than It Has to Be, built from hands-on professional cleaning experience.

Experience

Work history, roles, and key accomplishments

Current

Cosmetologist

Current

Luna Bella Salon

Aug 2026 - Present (1 month)

Provide licensed cosmetology services including hair cutting, styling, hair color, manicures, pedicures, facials, and waxing. Maintain sanitation, disinfection, and cleanliness standards for tools, equipment, and work areas.

Hair Cutting Hairstyling Hair Coloring Manicure Pedicure Facial Waxing Sanitation Disinfection Client Scheduling

Current

Office Manager

Current

Davis Brothers Collision Center

Apr 2025 - Present (1 year 5 months)

Coordinate daily office operations, scheduling, documentation, customer communication, and repair workflow. Prepare invoices, estimates, towing documentation, insurance paperwork, and business records.

Office Administration Scheduling Documentation Client Communication Invoicing Insurance Documentation Vendor Communication

Current

Substitute Teacher

Current

Mena School District

Oct 2021 - Present (4 years 11 months)

Follow lesson plans across multiple grade levels while maintaining classroom continuity. Maintain attendance and classroom documentation and adapt quickly to different subjects and environments.

Lesson Execution Classroom Management Documentation Adaptability Communication Skills

Current

Owner & Cleaning Services Professional

Current

Independent Cleaning Business

Jan 2015 - Present (11 years 8 months)

Founded and continue to operate an independent cleaning business serving homeowners and rental property owners. Provide residential cleaning, deep cleaning, move-out cleaning, and property turnover services.

Residential Cleaning Deep Cleaning Move Out Cleaning Property Turnover Quality inspection Scheduling Invoicing Client Communication Inventory Management

Cabin Cleaner

Black Bear Cabins

Oct 2020 - Oct 2024 (4 years)

Prepared vacation rental cabins for incoming guests while working within strict turnover schedules and presentation standards. Completed detailed cleaning and final inspections between guest stays.

Vacation Rental Cleaning Turnover Cleaning Final Inspection restocking Maintenance Reporting

Cosmetologist

All About You Salon

Jan 2019 - Dec 2020 (1 year 11 months)

Provided licensed cosmetology services in a client-focused salon environment. Maintained sanitation and disinfection standards and managed appointments, client communication, and supplies.

Cosmetology Sanitation Disinfection Appointment Management Client Communication Supply Management

Production & Shipping Associate

Rock Creek Apparel

Jan 2017 - Dec 2020 (3 years 11 months)

Operated manual and automatic screen-printing presses, commercial dryers, and heat presses while maintaining production standards. Processed Shopify orders and prepared shipments through UPS, USPS, and FedEx.

Screen Printing Heat Press Shopify UPS USPS FedEx Inventory Management Production Standards

Cosmetologist

Yankee Clipper

Jul 2019 - Dec 2019 (5 months)

Began professional salon work after completing cosmetology training and obtaining licensure. Provided cosmetology services, maintained sanitized and organized work areas, and managed client appointments.

Cosmetology Sanitation Customer Appointments

Store Manager

Subway

Aug 2013 - Dec 2017 (4 years 4 months)

Managed daily restaurant operations, staffing, scheduling, inventory, customer service, sanitation, and compliance. Supervised and trained employees, ordered food and supplies, monitored stock levels, and reduced waste.

Restaurant Operations Staffing Scheduling Inventory Management Customer Service Sanitation Compliance Corporate Trainer Cash Handling

On-Call Property Cleaner

Select Realty

Jan 2015 - Dec 2016 (1 year 11 months)

Provided on-call cleaning services for properties managed or represented by the real estate company until the business changed ownership. Cleaned and prepared properties between occupants, listings, and other property transitions.

Property Cleaning Property Preparation Maintenance Reporting

CSS II - Customer Service Supervisor

Office Depot

Jan 2010 - Dec 2013 (3 years 11 months)

Managed daily operations of the Technology Department while providing technical support and coordinating repair workflow. Diagnosed and repaired desktop and laptop computers; performed software installations, upgrades, operating-system support, and data transfers.

Technical Support Computer Repair Software Installation OS Support data transfers Inventory Management Merchandising Associate Training