Looking for a job

Meg Oslund-Prendergast

@megop

Experienced academic researcher and educator skilled in training, digital media, and outreach. Working towards a MILS degree.

United States

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What I'm looking for

I am seeking roles that combine research, instruction, and digital media support where I can develop training, improve student outcomes, and engage communities.

I am an academic researcher and educator with experience developing training materials, facilitating large workshops, and managing digital media services. I have written and edited extensive documentation, created educational guides boosting productivity, and presented research at conferences.

I bring hands-on customer service and outreach experience from the service sector, and I combine that with strong technical skills in library systems, digital content tools, and instructional design to support student success and community engagement.

Experience

Work history, roles, and key accomplishments

Barista

Starbucks

Jan 2024 - Jan 2025 (1 year)

Delivered exceptional customer service through beverage crafting, cash handling, and daily foodservice; contributed to record high seasonal sales and supported community outreach initiatives.

Customer Service Inventory Management Team Collaboration Community Outreach

Digital Media Librarian

Jackson Library

Jan 2022 - Dec 2023 (1 year 11 months)

Trained students and faculty on digital resources and library technologies, created an educational guide that increased consultant productivity by 20%, and supported academic projects.

Digital Resources Reference Services

Graduate Assistant

Academic Achievement Center

Jan 2022 - Dec 2023 (1 year 11 months)

Facilitated 30+ workshops and coordinated campus events and social media marketing to support student success for groups up to 120 attendees.

Facilitation Event Planning Social Media Marketing Public Speaking Curriculum Development

Policy Writer & Trainer

Dovenmuehle Mortgage

Jan 2019 - Dec 2021 (2 years 11 months)

Developed and maintained 100+ job aids and training manuals, authored client-facing and internal documentation, and delivered 20+ training sessions for new hires and continuous education.

Technical Writing Training Delivery Documentation Editing Presentation Compliance

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Greensboro

Master of Arts, Women, Gender, & Sexuality Studies

2021 - 2023

Activities and societies: Queers at Play Research Project; presented work at the 2025 NWSA conference (section presented)

Completed a Master of Arts in Women, Gender, & Sexuality Studies with research toward an academic book on queer liberation through collaborative play and performance.