Bridget Oluoch

I am a certified Salesforce Administrator with a strong background in CRM management, data migration, and user support. My expertise lies in Salesforce implementations, report customization, and optimizing sales processes. I am passionate about driving business growth and enhancing customer experiences through scalable solutions.

In my current role as a Salesforce Project Assistant at BusinessCom Consulting Services, I conduct stakeholder interviews to identify pain points and gather requirements for process improvements. Previously, I served as a Salesforce Administrator Intern, where I successfully created and customized over 10 reports and 5 dashboards, significantly improving decision-making processes by 20%.

My educational background includes a Bachelor of Science in Computer Science from South Eastern Kenya University, complemented by a Salesforce Administrator Certification from Trailhead by Salesforce. I am committed to continuous learning and leveraging my skills to contribute effectively to my team and organization.