Love joy

Perform AI data annotation, text classification, language evaluation, and content labeling to support machine-learning model training while meeting productivity and accuracy benchmarks.

Led daily operations for POS and software services, managed client data and payment records with high accuracy, and optimized system workflows to improve efficiency and data integrity.

Conducted online research and data analysis to support grant applications, structured and reviewed large volumes of written content for clarity and compliance, and collaborated with remote teams.

Reviewed and analyzed short-form content performance, identified quality markers and trends, and evaluated content against platform guidelines to optimize engagement.

Handled high volumes of customer interactions while accurately documenting system data and following strict scripts and quality standards to maintain consistency.

Provided clients with data organization, documentation review, and process optimization services, ensuring accuracy, consistency, and timely delivery of remote support.

Completed a Diploma in Business Administration and Management focused on administrative and management principles, finished in January 2018.