Open to opportunities

Svitlana Shenyuk

@svitlanashenyuk

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Human Resources management graduate applying people skills and administrative strength to support teams.

United States

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What I'm looking for

I’m looking for an entry-level HR or administrative support role where I can help teams stay organized, support efficient processes, and apply my HR coursework and customer-focused background to improve day-to-day performance.

I’m a Recent Human Resource Management Graduate from the University of Illinois Chicago, focused on turning strong interpersonal skills into real organizational impact. I bring hands-on customer service experience from fast-paced roles where I delivered high-quality service, resolved concerns professionally, and stayed highly organized while managing day-to-day operations.

In my work, I’ve built confidence with POS systems and accurate transactions, supported inventory tracking and stock replenishment, and maintained compliance with food safety and sanitation procedures. I also bring relevant HR coursework—Organizational Behavior, Employment Law, Talent Acquisition, and Compensation & Benefits—along with volunteer experience educating 100+ visitors daily and assisting clients through a community food pantry.

Experience

Work history, roles, and key accomplishments

Current

Crew Worker

Current

Trader Joe's

Oct 2022 - Present (3 years 6 months)

Provided exceptional customer service by organizing store inventory and assisting with daily operations. Accurately processed transactions on POS systems and worked with managers to ensure smooth workflow and a positive, team-oriented environment.

Customer Service Cash Handling Team Collaboration Reliability

Customer Service Associate

McDonald's

Sep 2021 - Oct 2022 (1 year 1 month)

Delivered high-quality customer service in a fast-paced, high-volume environment, accurately processing cash and credit transactions through POS. Supported inventory tracking and stock replenishment while maintaining food safety, sanitation, and operational compliance.

Customer Service Cash Handling Food Safety Compliance stock replenishment Communication Team Support

Zoo Interpreter Volunteer

Brookfield Zoo

Educated 100+ visitors daily on wildlife exhibits and conservation topics, providing clear interpretive support. Maintained cleanliness in public areas and assisted with care and handling of animal specimens.

Visitor Education Wildlife Interpretation Conservation Communication Teamwork

Food Pantry Volunteer

Chicago Catholic Charities

Stocked shelves to maintain product availability and organized pantry items for client access. Assisted clients in selecting items and navigating the food pantry.

Stocking shelves Organization Customer Service Communication