Open to opportunities

Brian Lam

@brianlam

Message

I am a Project Manager skilled in construction, MEP coordination, and advanced Excel-driven delivery.

United States

Message

What I'm looking for

I'm seeking a project management role in construction/MEP or technical services where I can lead cross-functional teams, apply advanced Excel and process improvements, implement client-facing software, and grow toward PMP certification within a collaborative, results-driven culture.

I am a results-driven Project Manager with a strong foundation in construction and MEP coordination, focused on delivering complex projects on time and within budget.

At AlfaTech Consulting Engineering, I led cross-functional initiatives to streamline administrative workflows, anticipate logistical challenges, and improve employee engagement through cost-conscious event planning and wellness efforts.

Previously, as a Customer Success Manager I managed a custom form portal serving 500 agencies and over 2,200 users, handled implementations, Go-Live support, and collaborated with development to plan engineering sprints and regulatory updates while driving solutions and troubleshooting via Excel.

I leverage advanced Excel (PivotTables, VLOOKUP, budget modeling), project management software, and proactive risk anticipation to inform decisions; I am pursuing PMP certification to strengthen my project delivery capabilities.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

AlfaTech Consulting Engineering, Inc.

Nov 2023 - Present (1 year 9 months)

Led cross-functional coordination for construction and MEP engineering projects, improving administrative workflows and ensuring project milestones were consistently met. Championed operational efficiency and contingency planning while driving employee engagement initiatives within budget.

Construction Project Management MEP Planning Risk Mitigation Process Improvement Stakeholder Management Employee Engagement

Customer Success Manager

Netsmart Technologies, Inc.

Mar 2020 - Nov 2023 (3 years 8 months)

Managed Netsmart’s custom form portal serving 500 agencies and over 2,200 users as a solo contributor, delivering implementations and post-go-live support through Excel-driven processes. Coordinated with development to plan sprints, implement regulatory changes, and deliver customized client forms on schedule.

Customer Support Excel Regulatory Compliance Troubleshooting

Property Coordinator, Operations

Irvine Company

Jul 2019 - Mar 2020 (8 months)

Managed tenant service requests and coordinated vendor repairs including water damage restoration and facility improvements to maintain amenities and minimize downtime. Handled work orders and communications via phone, email, and the Angus Anywhere system.

Tenant Relations Facilities Maintenance Scheduling Communication