At Bellenorthe Dynamics, I administer Active Directory accounts, permissions, backups, and security policies, while maintaining documentation for audit and continuity.
I resolve over 40 support requests weekly and manage Windows and Linux servers, cloud infrastructure, and network systems. I also conduct vulnerability assessments using Tenable Nessus.
At the Ministry of Education, State Department for Basic Education, I provided first-line support and helped deploy Digital Literacy Program infrastructure and e-learning technologies. I also trained educators on ICT tools.
At Egerton University, I installed and configured network hardware, software, and office peripherals, and performed backup restoration and data recovery. My additional experience includes managing Google Ads campaigns and website content, SEO, and e-commerce listings.
