
Briana Raglin
@brianaraglin
I streamline healthcare credentialing, practice operations, and patient access workflows while strengthening compliance and team performance.
What I'm looking for
At Conduit Health, I lead credentialing processes, audit credentialing files, build staff training programs, and work with providers and regulatory bodies to maintain compliant, current credentials.
I've also managed practice operations at Klarity Health and Refocus Eye Health, overseeing scheduling, patient records, billing, staffing, policies, and performance for multi-provider healthcare practices.
At Advocare and PURE Primary and Urgent Care, I developed performance metrics, KPI tracking, coaching plans, policies, and process improvements that strengthened productivity, administrative efficiency, and cross-functional collaboration.
My healthcare operations background includes patient access, prior authorizations, insurance verification, provider enrollment, re-credentialing, surgical scheduling, and patient service. I bring a practical, detail-oriented approach to improving workflows while supporting staff, clinicians, and patients.
Experience
Work history, roles, and key accomplishments
Licensing and Credentialing Manager
Conduit Health
Sep 2026 - Present (0 months)
Led credentialing processes to ensure compliance with industry standards and regulations. Streamlined application workflows and developed training programs for staff.
Patient Access Representative
Thomas Jefferson University and Hospitals
Apr 2026 - Present (5 months)
Managed patient check-in processes, ensuring accurate data entry and registration compliance. Coordinated insurance verification and streamlined appointment scheduling.
Practice Advisor Manager
Klarity Health
May 2024 - Present (2 years 4 months)
Streamlined clinic operations for increased efficiency and improved patient satisfaction. Managed daily practice operations and a team of 18 office staff.
Operational Performance Manager
Advocare
Dec 2025 - Sep 2026 (9 months)
Developed and implemented performance metrics to enhance team productivity. Led cross-functional teams in strategic planning initiatives to optimize outcomes.
Chief Administrative Officer
PURE Primary and Urgent Care
Mar 2025 - Dec 2025 (9 months)
Collaborated with executive leadership to develop long-term strategies for sustained growth. Developed and implemented policies that increased administrative efficiency.
Prior Authorization Coordinator
National Spine & Pain
Dec 2022 - May 2024 (1 year 5 months)
Managed prior authorization requests and ensured timely approvals. Collaborated with physicians and clinical staff to expedite necessary treatments.
Patient Access Representative (Per Diem)
Thomas Jefferson University
Nov 2022 - Feb 2024 (1 year 3 months)
Verified patient insurance eligibility and entered patient information into system. Provided excellent customer service and resolved patient billing issues.
Practice Manager
Refocus Eye Health
Nov 2020 - Feb 2022 (1 year 3 months)
Managed daily practice operations, including scheduling, patient records, and billing. Oversaw accounting, budgeting, and financial reporting for an 8-physician practice.
Surgical Scheduler Coordinator
Cooper University Hospital
Apr 2015 - Apr 2021 (6 years)
Managed planning, scheduling, and coordination of outpatient procedures. Updated daily operating room calendars and resolved scheduling conflicts.
Supervisor
Tower Health
Dec 2019 - Nov 2020 (11 months)
Hired, managed, developed and trained staff, and conducted performance reviews. Managed appointments, registrations, and patient relations in a busy specialty office.
Education
Degrees, certifications, and relevant coursework
Briana hasn't added their education
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