
Brey Smith
@breysmith
Remote customer service representative at Arise Virtual Solutions handling account, order, and gift card inquiries.
What I'm looking for
At Arise Virtual Solutions, I provide remote customer service support for account inquiries, order-related questions, and gift card concerns. I use computer-based systems to retrieve information and document customer interactions.
I follow client guidelines and privacy requirements while reviewing customer information and helping resolve service-related concerns.
At Honey Hill, I support veterinary care and clinic operations, including scheduling appointments, processing client payments, and updating patient records.
My work at Honey Hill also includes hands-on veterinary technician duties, such as collecting diagnostic samples, administering medications, and monitoring surgical patients. I studied Veterinary Technology and Computer Applications at Arkansas State University-Beebe.
Experience
Work history, roles, and key accomplishments
Veterinary Clinic Assistant
Honey Hill Vet Clinic
Mar 2024 - Present (2 years 7 months)
Supports veterinarians and technicians in delivering high-quality medical care to companion animals, including restraining animals, preparing exam rooms, administering medications, and maintaining clinical environments. Also performs veterinary technician duties such as monitoring vital signs, conducting diagnostic tests, and assisting with surgical procedures.
Provides remote customer service support, assisting customers with account inquiries, order-related questions, and gift card concerns. Navigates computer-based systems to retrieve information and documents interactions in accordance with established procedures.
Education
Degrees, certifications, and relevant coursework
Arkansas State University-Beebe
Computer Applications
Studied Computer Applications.
SHAPE American High School
High School Diploma
Earned a High School Diploma in 2017.
Arkansas State University-Beebe
Veterinarian Technology
Completed 67 credit hours in Veterinarian Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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