Brenda Raye
@brendaraye1
Dedicated customer service professional with extensive retail experience.
What I'm looking for
I am a dedicated customer service professional with over a decade of experience in retail and customer care. Currently, I serve as the Head Cashier at Lowe's in Lindale, TX, where I manage cash register operations and supervise a team of cashiers. My role involves not only ensuring efficient checkout processes but also developing training programs that enhance team performance and customer satisfaction.
Throughout my career, I have consistently focused on improving operational efficiency and customer experience. I have successfully implemented strategies that reduced transaction times and increased customer satisfaction ratings. My experience also includes roles in inventory management and quality assurance at Pepsico and the United States Postal Service, where I honed my skills in organization and communication.
Experience
Work history, roles, and key accomplishments
Head Cashier
Lowe's
May 2016 - Present (9 years 4 months)
Managed cash register operations, including handling cash transactions, processing returns, and providing accurate change to customers. Supervised a team of cashiers, ensuring efficient checkout processes and exceptional customer service.
Repack Specialist
Pepsico
Oct 2010 - Present (14 years 11 months)
Received and repacked products that did not meet company standards into sellable packages for redistribution. Audited incoming and outgoing trucks at the plant.
Rural Carrier
United States Postal Service
Feb 1999 - Present (26 years 7 months)
Prepared and delivered mail, parcels, and magazines to over 800 mailboxes daily. Assisted customers with inquiries regarding mailing services.
Education
Degrees, certifications, and relevant coursework
High School
High school diploma or equivalent, General Studies
Completed high school education, gaining foundational knowledge and skills. Prepared for entry into the workforce or further education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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