Brenda Ibarra
@brendaibarra
Customer service and assistant manager focused on office operations, sales, and smooth daily performance.
What I'm looking for
I’ve built my career across customer service, sales, and hands-on office support, from roles like “Assistant Manager” and “Team Leader” to managing daily operations as an “Assistant.” I manage the office (open & close), answer phone calls, provide customer service, and handle orders, payments, marketing, quotes, and invoices.
I’m a leadership-oriented, team-focused professional who has owned hiring and interview support, scheduling, register counts, deposits, and maintaining standards like food safety. I bring strong business tools experience with QuickBooks and Sage 50, and I speak Spanish—ready to contribute wherever reliable customer service and organized execution matter most.
Experience
Work history, roles, and key accomplishments
Assistant
Cabinet and Décor
Jan 2018 - Present (8 years 6 months)
Managed office operations including opening/closing, answering phones, customer service, orders, and payments. Handled marketing activities, quotes, and invoicing.
Team Leader
Chick-fil-A
Sep 2015 - Sep 2017 (2 years)
Led customer service activities including taking orders and managing food safety. Provided leadership and supported register counts.
Assistant Manager
McDonald's
Apr 2013 - Sep 2015 (2 years 5 months)
Oversaw people and customer service departments, including hiring, interviews, and scheduling. Managed food safety and deposits and supported register counts.
Secretary/Insurance Agent
Meza Insurance
Oct 2014 - Apr 2015 (6 months)
Provided insurance quotes and handled payments and sales insurance. Managed phone and customer service support.
Sales Representative
Cricket Wireless
Apr 2012 - Feb 2013 (10 months)
Opened the store and supported sales and customer service operations. Handled payments and participated in register counts.
Education
Degrees, certifications, and relevant coursework
CETIS #83
Graduated from CETIS #83 in Torreón, Coahuila, Mexico.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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