Brenda Barone

I am a friendly and dependable customer service professional with a strong background in phone and computer support, client engagement, and loyalty program management. My experience spans over several years, where I have honed my ability to communicate clearly and effectively, ensuring that customers receive exceptional service in fast-paced environments.

Throughout my career, I have worked in various roles, including as a Customer Service Representative at Balmoral Racetrack, where I managed a high volume of incoming calls and resolved inquiries related to betting accounts and race schedules. My role as a Cake Decorator and Promoter at Sharon's Custom Designed Cakes allowed me to combine my creative skills with customer engagement, promoting the business at local events and ensuring high-quality service. I take pride in my attention to detail and my ability to build rapport with customers, which has been key to my success in these roles.