Brandy Lassiter

I am a certified pharmacy technician with hands-on pharmacy operations and customer support experience, committed to delivering timely, accurate service while protecting patient confidentiality. I have worked in retail and institutional pharmacy environments and contributed to process improvements that increased customer satisfaction.

My background includes inventory management, prescription processing, and multichannel customer communication. I have experience testing and reporting on systems (Gabby project) and consistently responded to requests within 24 hours to resolve issues efficiently.

I bring strong problem-solving skills, strict adherence to HIPAA and infection-control protocols, and proficiency with Microsoft Excel and Word. I am motivated to apply my pharmacy and customer-service expertise to roles that value reliability, patient safety, and improved user experiences.