Charnae Tolson

I am a committed pharmacy technician and customer service professional with six years of experience working in fast-paced pharmacy and retail environments.

I have consistently ensured patient safety and accuracy by filling and labeling prescriptions, managing inventory, and adhering to HIPAA and drug storage guidelines while reducing medication errors through diligent cross-checking.

My background in customer service includes resolving escalated issues with empathy, upselling to support sales growth, training new staff, and improving processes such as FAQ updates and rewards programs.

I bring strong technical and interpersonal skills, a focus on workflow optimization, and a record of dependable, patient-focused care that supports both clinical and retail pharmacy operations.