At J.B. Hunt Transport Services, I own loads from scheduling through delivery and exception resolution across 3 client accounts. I coordinate with carriers and logistics partners, flag freight risks early, and help maintain a 98% on-time service rate.
I build account performance reports in Power BI and use Claude and ChatGPT to analyze operational data and draft summaries. At AutoZone, I earned a 5-star customer satisfaction score while supervising a team of 3 employees per shift.

