Jamond User

Spearhead management of carrier networks and KPI performance to ensure on-time delivery, cost efficiency, and service reliability. Use data-driven analysis to remove bottlenecks, optimize freight movement, and improve trailer utilization through load consolidation and route optimization.

Led operational excellence initiatives across warehouse functions, implementing process enhancements that improved throughput by 20%. Developed training programs and drove safety and compliance, optimizing labor and workflows.

Directed logistics operations for the Southeast, managing routing, fleet optimization, and private carrier performance to achieve a 12% reduction in transportation expenditures. Championed FMCSR and DOT compliance to reinforce safety and reduce risk.

Managed dispatch operations for over 150 nightly loads and implemented standardized work procedures that increased operational efficiency by 30%. Led root-cause initiatives with fulfillment centers and coached 25 direct reports to improve delivery performance.

Oversaw perpetual inventory management and system controls to align inventory with operational requirements, reducing excess stock and improving service levels. Led cross-departmental launches to integrate new products into inventory systems.

Developed data management systems and dashboards to improve inventory control for a high-tech client, managing 3,000 SKUs across 27 warehouses and achieving 99% availability through forecasting and planning. Led a team of 20 associates to optimize workflows and compliance.

Completed a Bachelor of Business Administration with a concentration in Supply Chain Management in 2010.