Open to opportunities

Brandon White

@brandonwhite

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Self-motivated college student eager to enhance customer operations.

United States

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What I'm looking for

I am looking for a role that allows me to grow in customer service and operations, where I can apply my skills and contribute to a positive team environment.

I am a self-motivated and reliable college student pursuing a BS in Business Administration. My experience spans various roles, including service assistant at Tesla, where I played a crucial role in delivering exceptional customer experiences. I am eager to contribute my skills to customer-facing operations, demonstrating a strong commitment to tact and exemplary work ethics.

Throughout my career, I have developed a solid foundation in technical support and customer service. At Tesla, I managed on-lot vehicle inventory and collaborated with my team to identify continuous improvement opportunities. My previous role as a computer technician at Robert Half further honed my skills in maintaining and troubleshooting computer systems, ensuring seamless operations in a business setting.

With a background that includes roles as a master mechanic and warehouse apprentice, I have cultivated critical thinking, leadership, and problem-solving skills. I am excited to leverage my diverse experiences and education to contribute positively to a dynamic team.

Experience

Work history, roles, and key accomplishments

Service Assistant

Tesla

Oct 2023 - Present (1 year 7 months)

Managed an integral role in delivering exceptional experiences to Tesla clients, overseeing on-lot vehicle inventory and preparing vehicles for customer delivery. Collaborated actively with the team to ensure optimum customer support and identify continuous improvement opportunities within service processes.

Customer Service Inventory Management Team Collaboration Process Improvement Customer Support

Computer Technician

Robert Half

Jun 2022 - Present (2 years 11 months)

Responsible for maintaining computer systems within a business setting, including installing computers, routers, and other hardware. Updated or repaired existing systems and troubleshot hardware problems, while also delivering and picking up equipment and training new employees.

Hardware Troubleshooting Technical Support

Master Mechanic

Peloton

Nov 2019 - Present (5 years 6 months)

Ensured all Peloton equipment, including bikes and treadmills, was in optimal working condition through regular maintenance and timely repairs. Delivered and picked up equipment, provided excellent product demonstrations, and trained new employees and customers on the use of Peloton Premier Equipment.

Maintenance Product Demonstrations Customer Training Inventory Reclamation

Warehouse Apprentice

Centers for Disease Control & Prevention

Apr 2017 - Present (8 years 1 month)

Assisted in pulling medical supply items from storage by reviewing order slips and locating items from dedicated storage areas, validating on-hand inventory. Transported items to packing areas, assisted in labeling and packing, and ensured proper logging in the Quartermaster Inventory Tracking System.

Inventory Management Logistics Supply Chain Data Entry

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

Bachelor of Science, Business Administration

Currently pursuing a Bachelor of Science in Business Administration. Developing skills in customer-facing operations, tact, and exemplary work ethics.