Looking for a job

Brandi User

@brandiuser2

Message

I keep remote operations organized through scheduling, lead management, digital support, and client communication.

United States

Message

What I'm looking for

I'm looking for a remote administrative or operations support role where I can independently manage scheduling, records, leads, communication, and digital support.

I keep businesses running smoothly through remote administrative support, scheduling, lead management, records, and customer communication.

As a freelance virtual assistant, I manage scheduling, maintain appointment and communication records, and resolve client concerns professionally.

At Pristine Cleaning and Windermere Real Estate, I handled email, inquiries, digital files, spreadsheets, data entry, website content, and social media support.

I also bring operations and design experience from Rogue Brewery and freelance social media design, managing logistics, marketing materials, and on-brand templates independently.

Experience

Work history, roles, and key accomplishments

Current

Freelance Virtual Assistant

Current

Self-Employed

Jan 2025 - Present (1 year 9 months)

Provided virtual assistant services for client engagements, managing scheduling and maintaining accurate records of appointments and communications. Resolved client complaints and concerns professionally to ensure a positive client experience.

Scheduling Calendar Management Email Management Customer Service Data Entry

Current

Freelance Social Media Designer

Current

Self-Employed

Jan 2024 - Present (2 years 9 months)

Designed custom on-brand social media templates for small businesses and developed tiered service packages to meet client needs. Managed the full client process independently from initial inquiry to final delivery.

Social Media Management Adobe Canva Client Management

Remote Administrative Support

Pristine Cleaning

Jan 2022 - Dec 2024 (2 years 11 months)

Managed email correspondence, administrative requests, and daily business communications. Maintained digital files, records, and spreadsheets, performing data entry and document preparation, and monitored incoming inquiries and leads.

Email Management Data Entry Microsoft 365 Google Workspace Lead Management

Office Manager

Windermere Real Estate

Jan 2019 - Dec 2022 (3 years 11 months)

Monitored incoming leads and communications, routing new inquiries to the proper agent. Managed website content and social media accounts, and designed marketing materials including postcards, flyers, and business cards.

Lead Management Website Management Social Media Management Adobe Marketing

Office Manager

Rogue Brewery

Jan 2015 - Dec 2019 (4 years 11 months)

Oversaw daily operations, monitored emails, phone, mail, and supplies. Organized monthly sales team meetings and managed end-to-end logistics for 15+ product competition entries per quarter.

Operations Management Scheduling Logistics Event Planning