brandee nist
@brandeenist
Payment Specialist with extensive experience in customer service.
What I'm looking for
I am a dedicated Payment Specialist with extensive experience in customer service and payment processing. My expertise lies in managing electronic funds transfers and card payments while ensuring compliance and accuracy. I thrive in fast-paced environments and have a proven ability to mentor peers, enhancing transaction protocols and driving compliance. My commitment to continuous learning allows me to explore new career opportunities, leveraging my background in customer service to bring a unique perspective to financial operations.
In my current role at Lucrotec, LLC, I ensure secure payments by verifying account details and following client-specific protocols. I have successfully managed EFT and card payments while resolving payment issues efficiently through detailed documentation. My analytical skills enable me to identify trends in payment data, leading to significant process enhancements that boost transactional accuracy. I take pride in mentoring my peers to refine transaction protocols, ensuring secure and efficient payment flows.
Throughout my career, I have developed strong multitasking and detail-oriented skills, which have been essential in various roles, from veterinary technician to cleaning specialist. I am passionate about making clients and customers happy, and I strive to push and challenge myself while evolving my skills through every task I complete.
Experience
Work history, roles, and key accomplishments
Payment Specialist
Lucrotec, LLC.
Jan 2024 - Present (1 year 8 months)
Ensured secure payments by verifying account details and following client-specific protocols. Mentored peers to enhance transaction accuracy and compliance with evolving client rules. Managed EFT and card payments, adapting to client preferences for fee handling.
Cleaning Specialist
Stainless Cleaning Company, LLC.
Dec 2023 - Jan 2024 (1 month)
Performed residential cleaning duties including dusting, sanitation, and cleaning all rooms and bathrooms. Ensured all tasks were completed within specific time frames and on schedule, maintaining well-stocked supplies.
Animal Caretaker
Children's Hospital of Philadelphia
Jan 2022 - Mar 2022 (2 months)
Maintained and sanitized mouse habitats, ensuring compliance and optimal conditions. Documented health, reported injuries, and collaborated with vets for improved care. Managed waste and cleaning, supporting lab efficiency and animal welfare.
Veterinary Technician
Newkirk Family Veterinarians
Mar 2021 - Nov 2021 (8 months)
Ensured animal care pre, during, and post-appointments, enhancing recovery speed. Collected patient history and assisted in exams, improving diagnostic accuracy. Prepared and sanitized surgical areas, contributing to a sterile environment.
Kennel Attendant
Clif Wyck Farms Kennels
Jul 2020 - Mar 2021 (8 months)
Cared for animals, ensuring cleanliness and safety of the facility. Promoted to senior staff for handling aggressive animals and trained new employees to maintain high care standards. Administered supplements and monitored animal health, recording data to track progress.
Cleaning Crew
ALWAYS IMMACULATE
Jun 2018 - Apr 2020 (1 year 10 months)
Collaborated in teams to ensure homes were cleaned to high standards and client satisfaction. Progressed from routine cleaning to specialize in bathroom sanitation, maintaining high quality. Managed time effectively to clean multiple bathrooms and assist with additional tasks.
Crew Member
McDonald's
Jun 2014 - Jun 2017 (3 years)
Took customer orders and utilized effective communication to resolve customer inquiries, fostering positive interactions. Supported team morale through a positive attitude and improved shift efficiency by coordinating dynamic tasks and resolving order challenges. Accurately operated cash systems and reconciled transactions, minimizing errors.
Education
Degrees, certifications, and relevant coursework
Ocean County College
Some college, Liberal Arts
Undertook college coursework in Liberal Arts, focusing on a broad range of subjects to develop critical thinking and communication skills. Gained foundational knowledge across various disciplines.
Camden County College
Some college, Liberal Arts
Pursued studies in Liberal Arts, acquiring a diverse educational background. Developed analytical and problem-solving abilities through a varied curriculum.
Pinelands Reg High School
Diploma, General Studies
Completed a diploma in General Studies, covering a comprehensive curriculum. Developed foundational academic skills and knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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