Open to opportunities

büşra koçak

@brakoak

Message

I drive education programs and revenue growth through CRM-led marketing.

Turkey

Message

What I'm looking for

I’m looking for a role that blends education program coordination with sales growth—using CRM-driven campaigns, analytics, and cross-functional leadership to build enrollments and revenue.

I’m a results-driven Education Coordinator and Sales Manager with 10+ years of experience blending academic instruction with business development. I coordinate educational programs while driving revenue growth through cross-functional leadership and CRM-driven campaigns.

In my most recent role as a Social Media Marketing and Sales Manager, I spearheaded social media and marketing strategies to grow audiences and optimize lead generation pipelines. I also directed sales initiatives, aligned sales targets with marketing campaigns, and refined customer acquisition through data-driven CRM improvements.

Previously, as an International Admission Officer, I engineered strategic recruitment plans and managed the full B2C enrollment lifecycle. I served as the primary liaison for lead nurturing, application tracking, and multi-channel marketing communications—driving high conversions through consultative, persistent advising.

Earlier experience includes coordinating educational programs and academic operations, building aggressive B2B and B2C sales strategies, and developing lesson content and specialized curricula. I’ve led educator teams, supported parent and corporate relationships, and even founded and ran a study center from inception—building go-to-market strategy, partnerships, and scalable operations.

Experience

Work history, roles, and key accomplishments

Current

IELTS/TOEFL English Tutor

Current

Freelance

Sep 2012 - Present (13 years 8 months)

Provided customized IELTS and TOEFL test preparation, coaching 4–5 students annually to help them reach target scores. Built individualized study plans and coaching strategies based on ongoing performance needs.

IELTS Preparation Test Strategy Lesson planning Student Progress Tracking

Volunteer Guest Service Officer

Almarita Guest House

Oct 2017 - Dec 2017 (2 months)

Optimized hospitality operations and coordinated events during an international work exchange, improving property efficiency and guest satisfaction. Managed bookings and resolved escalations to maintain high satisfaction ratings for international guests.

Hospitality Operations Event Coordination Booking Management Customer Satisfaction Cross Cultural Communication

Start-up Owner

Bilgi Yolu Study Center

Sep 2012 - Jun 2017 (4 years 9 months)

Founded and led a language study center, driving end-to-end operations, business development, and go-to-market strategy to establish early revenue. Recruited and trained managers and educators, negotiated vendor/partnership contracts, and ensured scalable, compliant operations.

Business Operations Business Development Go To Market Strategy Branding Team Leadership

Translation & Editorial Intern

CNBC-E & Hürriyet

May 2010 - Jul 2010 (2 months)

Supported live and written editorial workflows through real-time translation during broadcasts and translation of financial/editorial content. Assisted senior editorial teams with headline drafting, content integrity checks, and audience engagement improvements.

Real Time Translation Financial Translation Editorial Support Journalistic Integrity Review Cross Cultural Communication Live Broadcast Translation