brahim elkaak
@brahimelkaak
I lead sports data operations, improving coverage, quality, travel costs, and collector performance against OKRs.
MoroccoWhat I'm looking for
At Genius Sports, I led regional sports data operations from 2019 to 2024, supporting four Country Managers and ensuring event coverage met strategic plans and OKRs.
I monitored travel expenses, improved data-quality performance, and recruited, onboarded, and trained Sports Data Collectors for live event coverage. I used Monday.com, Greenhouse, Slack, and Power BI to manage operations, communication, recruitment, and performance tracking.
Previously, I managed freelance sports data collectors in Tunisia and Morocco and built customer-service, scheduling, and issue-resolution experience at LPM Society. I work professionally in English and French and speak Arabic natively.
Experience
Work history, roles, and key accomplishments
Led and supported four Country Managers, monitored travel expenses, and tracked data quality performance to meet annual OKRs. Oversaw sports coverage goals and recruited, onboarded, and trained Sports Data Collectors.
Managed freelance sports data collectors in Tunisia and Morocco, ensuring data collection operations and quality.
Customer Service
LPM Society
Apr 2009 - Aug 2017 (8 years 4 months)
Answered client phone calls, handled client reception, resolved issues, scheduled appointments, and managed email correspondence.
Warehouse Agent
Laanaya Society
Jan 2006 - Feb 2007 (1 year 1 month)
Received and processed warehouse stock products, performed stock inventory, and optimized space utilization.
Education
Degrees, certifications, and relevant coursework
ALX Africa
Virtual Assistant Training, Virtual Assistant
2025 - 2025
Completed Virtual Assistant Training in 2025.
Ajial Center
Microsoft Office and Internet Training, Microsoft Office and Internet
2008 - 2009
Completed Microsoft Office and Internet Training from 2008 to 2009.
University Mohamed V Rabat
Associate degree, Law
1996 - 1999
Pursued an Associate degree in Law from 1996 to 1999.
Al Maghrib Al Arabi School
High School Diploma, General Studies
1993 - 1996
Earned a High School Diploma from 1993 to 1996.
Cybsafe
Cybsafe Training, Cybersecurity
Completed Cybsafe training.
TOEFL
Test of English as a Foreign Language, English Language
Achieved a TOEFL certification.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Salary expectations
Social media
Skills
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