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Said Ag

@saidag

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I coordinate B2B client requests, workflows, and delivery operations across fast-moving multi-team environments.

Morocco

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At Palais d’Amande, I coordinate time-sensitive B2B and VIP requests across six branches, connecting clients, production, front-office teams, and management through delivery.

I built and deployed an internal B2B order-management system using React, Vite, PostgreSQL, and Vercel to centralize records, production progress, and delivery tracking. I also introduced digital staff and production tracking to improve workflow visibility and reporting accuracy.

I've operated a food-and-beverage business and managed supply distribution for food service supporting around 1,000 children and staff. I bring practical experience in client communication, supplier follow-up, documentation, prioritization, and resolving operational blockers before they affect delivery.

Experience

Work history, roles, and key accomplishments

Current

B2B Operations & Client Coordination

Current

Palais d'Amande

Jan 2025 - Present (1 year 8 months)

Coordinate simultaneous B2B and VIP client requests across a six-branch operation, align production teams, and track requests through completion. Maintain structured records, monitor deadlines, and act as a communication bridge between clients, production, and management.

Client Communication Project Coordination Deadline Tracking Workflow Tracking Prioritization Cross team coordination Documentation Data Accuracy Excel Word Google Sheets Supplier Coordination Process Improvement

Founder & Operator

Halib House

Sep 2024 - Dec 2024 (3 months)

Founded and operated a neighborhood food-and-beverage business, coordinating customers, suppliers, purchasing, inventory, cash operations, and daily administrative tasks. Managed supplier and customer follow-up while balancing changing requirements and service deadlines.

Customer Coordination Supplier Coordination Purchasing Inventory Management Cash Operations Administrative Tasks Record keeping

Progressive Operations Roles

Palais d'Amande

Jan 2024 - Aug 2024 (7 months)

Progressed from Production & Operations Assistant to Kitchen Manager within eight months, coordinating daily work across approximately 30 staff. Converted customer requirements into production priorities and introduced a digital staff and production-tracking log.

Operations Management Staff Coordination Production Planning Workflow Tracking Digital Tracking Tools Reporting Accountability

Supply Coordinator

National Camping Center of Bouznika

Jul 2023 - Aug 2023 (1 month)

Planned inventory and supply distribution for food service supporting approximately 1,000 children plus staff across four daily services. Verified allocations, maintained stock accuracy, investigated discrepancies, and followed up with service teams.

Inventory Planning Distribution Stock Accuracy Discrepancy Investigation Coordination Deadline Management