Open to opportunities

Bradley France

@bradleyfrance

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Enthusiastic IT professional passionate about web development and infrastructure.

United Kingdom

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and continuous learning.

I am an enthusiastic IT professional with a strong background in web development and infrastructure management, particularly in the fast-paced e-commerce sector. Currently, I work as an eStore Specialist and Developer at Compusoft, where I lead the development and ongoing improvement of our custom CMS. My core stack includes PHP, JavaScript, and MySQL, and I am hands-on with API development, debugging, and building out new features.

In addition to my technical skills, I actively seek innovative solutions to improve processes and efficiency. I have successfully implemented custom scripts and CI/CD pipelines using Azure DevOps, which have streamlined deployments and improved our code management workflows. My focus on infrastructure efficiency has delivered significant cost savings, and I take pride in my ability to manage projects and mentor colleagues, fostering a collaborative team environment.

Beyond my professional experience, I am deeply passionate about technology and continuously engage in home projects to expand my knowledge and skills. This dedication to self-improvement reflects my commitment to personal and professional growth in the ever-evolving landscape of technology.

Experience

Work history, roles, and key accomplishments

Current

eStore Specialist & Developer

Current

Cyncly

Jul 2022 - Present (3 years 2 months)

Led the development and improvement of a custom CMS, integrating web services and ensuring smooth user experience. Managed IT infrastructure daily, including server performance, security, and uptime on Linux (CentOS) and Azure VPS.

PHP JavaScript MySQL API Development Linux CentOS Azure DevOps Cybersecurity GDPR PCI Compliance Agile Methodologies C++

Technical Support Engineer

20i

Aug 2021 - Present (4 years 1 month)

Provided 24/7 technical support as part of the night shift team, utilizing an in-house ticketing system and live chat. Dealt with customer websites, performed backend work using BASH for firewall configurations, log analysis, and CDN node clearing.

Technical Support Web Hosting BASH MySQL Nagios Troubleshooting Customer Support Linux

Data Infrastructure Engineer

Phoenix Networks

Jan 2021 - Present (4 years 8 months)

Installed and configured network backbones and hardware on various sites. Utilized Excel for hardware management and Cisco for switch configurations, including patching cables.

Cisco Excel

Tele-appointer

Hidden Hearing

Feb 2020 - Present (5 years 7 months)

Booked appointments for hearing tests and hearing aid purchases through outbound and inbound calls. Provided first-line support, ticketing customer concerns, and responding to emails.

Customer Service Appointment Setting Outbound Calling Inbound Ticketing Systems

Crew Member

McDonald's

Jul 2019 - Present (6 years 2 months)

Performed duties as a crew member and front-of-staff, including packing orders, managing stock, cleaning, and operating the till. Gained valuable experience in a fast-paced work environment.

Customer Service Order Management Till Operation Teamwork Fast Paced Environment

Work Experience

National Video Game Arcade

Jul 2016 - Present (9 years 2 months)

Assisted customers with game queries, explaining and advising on gameplay. Helped with Virtual Reality setup, demonstrating correct usage.

Communication Skills Virtual Reality Public Speaking

Labouring

Sherwood Shot Blasting

Jan 2016 - Present (9 years 8 months)

Gained valuable experience in labouring, including forklift driving, demolition of yards and residential gardens, and shot blasting. Learned various construction processes and techniques.

Labouring Demolition Construction

Education

Degrees, certifications, and relevant coursework

Nottingham College

Level 1 IT Systems, IT Systems

Grade: Pass

Achieved a 'Pass' in Level 1 IT Systems. This foundational course provided an introduction to essential IT concepts and basic system operations.

Nottingham College

Level 3 IT Systems, IT Systems

Grade: Merit

Achieved a 'Merit' in Level 3 IT Systems. This advanced course provided comprehensive knowledge in IT systems, preparing for professional roles in the technology sector.

Arnold Hill Academy

GCSE, General Studies

Grade: English Language- C, I Media- L2D, Maths- C, Geography- D, English Literature-C, Science- D, Computer Science-C, ICT- C

Completed GCSEs including English Language, I Media, Maths, Geography, English Literature, Science, Computer Science, and ICT. Developed foundational academic skills across various subjects.

Nottingham College

Level 2 IT Systems, IT Systems

Grade: Merit x3 Distinction x2

Achieved a 'Merit x3 Distinction x2' in Level 2 IT Systems. This course built upon foundational knowledge, delving deeper into IT infrastructure and system management.