Bosni Herz

I am a Retail Area Supervisor with over 5 years of experience in managing multi-store operations in fast-paced environments. My proven ability to lead cross-functional teams has consistently boosted sales performance and ensured operational compliance across more than 10 store locations. I am adept at team coaching, performance optimization, and implementing HQ directives with precision.

In my recent role at PT Indomarco Prismatama, I managed operations for over 10 store branches, ensuring that sales targets, SOP compliance, and customer satisfaction goals were consistently met. I supervised and coached more than 50 store crew members to improve performance, morale, and service standards. My collaborative efforts with departments such as HR, IT, Finance, and Maintenance have supported store functionality and enhanced overall efficiency.

Currently, I am working as a Virtual Assistant, where I handle administrative tasks, social media management, and email campaigns for international clients. I am passionate about continuous improvement and leveraging store systems and data handling to drive profitability.