Bosni Herz
@bosniherz
Retail Area Supervisor with expertise in multi-store operations.
What I'm looking for
I am a Retail Area Supervisor with over 5 years of experience in managing multi-store operations in fast-paced environments. My proven ability to lead cross-functional teams has consistently boosted sales performance and ensured operational compliance across more than 10 store locations. I am adept at team coaching, performance optimization, and implementing HQ directives with precision.
In my recent role at PT Indomarco Prismatama, I managed operations for over 10 store branches, ensuring that sales targets, SOP compliance, and customer satisfaction goals were consistently met. I supervised and coached more than 50 store crew members to improve performance, morale, and service standards. My collaborative efforts with departments such as HR, IT, Finance, and Maintenance have supported store functionality and enhanced overall efficiency.
Currently, I am working as a Virtual Assistant, where I handle administrative tasks, social media management, and email campaigns for international clients. I am passionate about continuous improvement and leveraging store systems and data handling to drive profitability.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Global Country
Jan 2023 - Present (2 years 5 months)
Handles administrative tasks, social media management, email campaigns, and promotional design creation for international clients. Responds to customer inquiries and manages online presence across various platforms.
Area Supervisor
PT Indomarco Prismatama
Jan 2018 - Present (7 years 5 months)
Managed operations for over 10 store branches, consistently meeting sales targets, SOP compliance, and customer satisfaction goals. Supervised and coached more than 50 store crew members to enhance performance, morale, and service standards.
Education
Degrees, certifications, and relevant coursework
Gunadarma University
Bachelor of Computer Science, Retail Operations
Studied Retail Operations at Gunadarma University. Gained knowledge in staff supervision, store auditing, sales optimization, and inventory management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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