Bosni Herz - Virtual Assistant - Global Country | Himalayas
Bosni HerzBH
Open to opportunities

Bosni Herz

@bosniherz

Retail Area Supervisor with expertise in multi-store operations.

Bosnia and Herzegovina

What I'm looking for

I am looking for a role that allows me to leverage my operational expertise while fostering a collaborative team environment focused on growth and efficiency.

I am a Retail Area Supervisor with over 5 years of experience in managing multi-store operations in fast-paced environments. My proven ability to lead cross-functional teams has consistently boosted sales performance and ensured operational compliance across more than 10 store locations. I am adept at team coaching, performance optimization, and implementing HQ directives with precision.

In my recent role at PT Indomarco Prismatama, I managed operations for over 10 store branches, ensuring that sales targets, SOP compliance, and customer satisfaction goals were consistently met. I supervised and coached more than 50 store crew members to improve performance, morale, and service standards. My collaborative efforts with departments such as HR, IT, Finance, and Maintenance have supported store functionality and enhanced overall efficiency.

Currently, I am working as a Virtual Assistant, where I handle administrative tasks, social media management, and email campaigns for international clients. I am passionate about continuous improvement and leveraging store systems and data handling to drive profitability.

Experience

Work history, roles, and key accomplishments

PP

Area Supervisor

PT Indomarco Prismatama

Jan 2018 - Present (7 years 5 months)

Managed operations for over 10 store branches, consistently meeting sales targets, SOP compliance, and customer satisfaction goals. Supervised and coached more than 50 store crew members to enhance performance, morale, and service standards.

Education

Degrees, certifications, and relevant coursework

GU

Gunadarma University

Bachelor of Computer Science, Retail Operations

Studied Retail Operations at Gunadarma University. Gained knowledge in staff supervision, store auditing, sales optimization, and inventory management.

Tech stack

Software and tools used professionally

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