Open to opportunities

Bonolo Lesedi Thibello

@bonololesedithibello

Message

Motivated virtual assistant with a focus on client communication.

South Africa

Message

What I'm looking for

I am looking for a role that values communication and offers opportunities for growth.

I am a motivated and detail-oriented professional with a Bachelor of Business Administration (BBA) completed in 2024. With over 2 years of experience as an online tutor and virtual assistant, I have honed my skills in lesson planning, client communication, scheduling, and administrative support. My certification as a TEFL tutor since May 2023 further enhances my ability to deliver high-quality results in remote work environments.

In my current role as a freelance Virtual Assistant, I manage scheduling, email communication, and administrative support for clients. I take pride in organizing digital documents and maintaining accurate records while providing English tutoring with customized lesson materials. My previous experience as a waitress and volunteer assistant receptionist has equipped me with strong multitasking and customer service skills, allowing me to handle challenging situations with professionalism.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Preply

Jan 2023 - Present (2 years 6 months)

Managed scheduling, email communication, and administrative support for clients. Organized digital documents and maintained accurate records while providing English tutoring with customized lesson materials.

Scheduling Email Communication Administrative Support Lesson planning Client Communication Record keeping

Volunteer Assistant Receptionist

Sassa Benoni

Jun 2019 - Sep 2019 (3 months)

Assisted with front-desk duties at a local office as part of the NQF4 course. Developed skills in reception, client interaction, and various office tasks.

Front Desk Duties Data Entry Document Management

Waitress

Tech's Lounge

May 2018 - Dec 2018 (7 months)

Managed time and multitasking while serving customers, ensuring their satisfaction. Handled customer concerns and remained professional in challenging situations.

Time Management Multitasking Customer Service Conflict Resolution Communication

Education

Degrees, certifications, and relevant coursework

Richfield Graduate Institute of Technology

Bachelor of Business Administration, Human Resources Management

Completed a Bachelor of Business Administration (BBA) with a major in Human Resources Management (HRM). This program provided a comprehensive understanding of business principles and practices.

Richfield Graduate Institute of Technology

National Certificate: NQF Level 4, Business Administration

Obtained a National Certificate at NQF Level 4 in Business Administration. This course focused on developing essential skills for office and administrative tasks.

Teacher Record

TEFL Certificate, English Language Teaching

Achieved a TEFL Certificate from Teacher Record in May 2023. This certification equipped me with the necessary skills for teaching English as a foreign language.