Bonnie Dodds
@bonniedodds
Payroll support professional at Paychex who helped employers process accurate payroll and resolve service issues.
United StatesWhat I'm looking for
At Paychex, I supported employer accounts by answering questions, resolving service issues, and helping clients process payroll accurately. I also researched discrepancies and explained corrective steps.
In the Multiproduct Service Center, I entered special payments and guided clients through payroll procedures and available services. I identified additional products suited to client needs and supported ongoing customer relationships.
I supported the launch of Paychex's Employer Shared Responsibility program through employer enrollment and liability monitoring. I also educated employers on federal program requirements and answered their questions.
Earlier, at Integrated Metering Systems, I advanced through production and inventory roles into operations leadership. I managed purchasing, payables and receivables, maintained OEM client relationships, and developed distribution across the U.S. mainland, Caribbean, and Hawaii.
Experience
Work history, roles, and key accomplishments
Managed employer accounts in the Multiproduct Service Center, answering client questions and resolving service issues. Helped clients enter and process payroll accurately, researched discrepancies, and guided clients through payroll procedures.
Supported the launch of the Employer Shared Responsibility program through employer enrollment and liability monitoring. Educated employers on federal program requirements and answered related questions.
VP Operations
Integrated Metering Systems
Jan 1991 - Dec 2010 (19 years 11 months)
Advanced from production and inventory roles into office management, sales management, and operations leadership. Managed sales requests, accounts payable and receivable, purchasing, and components supplied to production.
Education
Degrees, certifications, and relevant coursework
Pinellas Technical Education Centers
Certified Electronics Technician, Electronics
1993 - 1995
Completed electronics technician training and earned the Certified Electronics Technician credential in June 1995.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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