At Razorpay, I supported 3,000+ enterprise clients through REST API payment gateway integrations, from onboarding and go-live to UAT and production debugging. I built four internal SQL tools that cut report generation time by 90% and re-engineered dashboard queries to improve load performance by 40%.
I create Tableau and SQL-based dashboards for revenue and reconciliation insights, while translating technical requirements into clear guidance for merchants, engineers, and business stakeholders. I also coordinate with Sales, Product, Engineering, Support, Customer Success, and Account Management to deliver technically sound implementations and reduce churn.
Previously at Infosys, I supported enterprise applications with PL/SQL, C#, Python, log analysis, root-cause troubleshooting, and client-facing knowledge-transfer sessions. I was recognized with Razorpay's 2023 Annual Award for Best Data Engineering Cost Reduction.
