At Info Edge (Zwayam), I deliver SaaS implementations for enterprise clients, managing onboarding, workflow configuration, and go-live from kickoff to adoption. I translate business requirements into product configurations and use API debugging, MySQL, and MongoDB for data mapping and validation.
I also coordinate with Product and Engineering to share client feedback for product enhancements, and serve as the primary contact for escalations. I’ve authored process documentation and training materials to support consistent onboarding for implementation staff.
At Nuware Systems LLP, I provided production and QA support using Aqua Data Studio, BMC Control-M, and Cortex Airflow Scheduler. In personal projects, I built Java and Spring Boot applications, including a wallet payment app with REST APIs and an Angular front end.
