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Imeobong John

@imeobongjohn

Customer Service Representative | Order Processing & Data Entry | Excel, Email & Scheduling

Nigeria
Message

What I'm looking for

I’m available for remote work on a 7 am to 4 pm CST schedule.

At Supermarket, I processed customer sales and orders through a point-of-sale system, recording each transaction accurately.

I updated inventory records in Hybrid Enterprise software to keep stock quantities accurate and up to date. I also responded to customer inquiries and complaints, following up until they were resolved.

I negotiated with customers to close sales and maintain good customer relationships. I prepared schedules, assigned tasks, and supervised a team of four to meet daily deadlines.

I’m completing virtual assistant training and have experience with customer support, order processing, and record keeping. I’m proficient in Excel, Word, and email.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TA

TS Academy

Virtual Assistance course, Virtual Assistance

2026 -

Enrolled in the Virtual Assistance course starting October 2026.

FO

Forage

Datacom Service Desk Job Simulation, Customer Support

2026 - 2026

Completed the Datacom Service Desk Job Simulation in September 2026, covering technical issue resolution, customer support, and escalation.

QS

QIC Senior Science School

Senior Secondary Education, General Studies

2016 - 2018

Completed senior secondary education at QIC Senior Science School from 2016 to 2018.

Tech stack

Software and tools used professionally

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