black star
@blackstar
Administrative support volunteer at Liwan Youth Space who coordinated a community event and maintained accurate attendance and project records.
JordanWhat I'm looking for
At Liwan Youth Space, I supported workshops and training programs by coordinating attendance, preparing materials, and helping facilitators throughout activities. I also transferred monitoring and evaluation data into Excel and tested online training materials, providing written feedback.
I independently planned and organized a community engagement event from concept to implementation, coordinating logistics, participant communication, and activities. I also reviewed participant success stories and prepared summarized versions for publication.
At Extensya, I handled customer inquiries and complaints through chat and phone support. I hold a bachelor's degree in Korean and English Languages from The University of Jordan, and I'm eager to contribute to evidence-based programs and grow in the humanitarian and development sector.
Experience
Work history, roles, and key accomplishments
Space Facilitator Volunteer
Liwan Youth Space
Jan 2026 - Apr 2026 (3 months)
Supported delivery of workshops and training programs by coordinating attendance and assisting facilitators. Maintained accurate records, tested materials, and organized a community engagement event.
Customer Service Representative
Extensya
Jan 2024 - Apr 2024 (3 months)
Handled customer complaints and inquiries via chat and phone, ensuring adherence to procedures for quick and accurate resolutions. Developed strong communication and problem-solving skills.
Community Event Volunteer
Various Organizations
Supported participant registration, attendance verification, crowd organization, activity supervision, and event logistics across multiple educational and community events.
Receptionist
Clinic
Scheduled appointments and organized daily records and files. Maintained confidentiality and assisted with office organization and communication.
Education
Degrees, certifications, and relevant coursework
ActionAid, Amideast, Liwan Space
Training, Technical Skills
2025 - 2025
Completed Technical Skills training from September to October 2025.
Liwan Space, ActionAid
Training, Life Skills
2025 - 2025
Completed Life Skills training in November 2025.
Vocational Training Corporation, Cisco Networking Academy
Self-study course, AI & Data Science
2025 - 2025
Completed a self-study course in AI & Data Science essentials from March to May 2025.
Vocational Training Corporation, Cisco Networking Academy
Self-study course, Programming
2025 - 2025
Completed a self-study course in Programming (Python & JavaScript Essentials) from March to May 2025.
Tarabut Initiative Team
Online Course, Data Entry
2025 - 2025
Completed an online Data Entry course in February 2025.
Al-Izdihar for visa and translation services office
Training, Visa and translation
2025 - 2025
Completed Visa and translation training from March to April 2025.
Zakat Foundation of America
Training, Excel
2025 - 2025
Completed Excel Advanced training in March 2025.
University of Jordan
Bachelor's degree, Korean and English Languages
2018 - 2023
Grade: 3.85/4
Bachelor's degree in Korean and English languages with a GPA of 3.85/4.
Professional Consultants Academy
Training, ICDL
2018 - 2018
Completed ICDL training from September to November 2018.
Tech stack
Software and tools used professionally
Availability
Location
JordanAuthorized to work in
Salary expectations
Social media
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