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bindhumeghana User

@bindhumeghanauser

Message

I'm an aspiring data analyst using SQL, Excel, Power BI, and Python to turn data into insights.

India

Message

What I'm looking for

I'm seeking an entry-level role in data analysis, software engineering, or automation where I can apply Python, SQL, Excel, Power BI, and RPA experience while continuing to grow.

I've supported high volumes of customers and driver-partners at IEnergizer IT Services, resolving account, booking, payment, access, and app-functionality issues through chat and phone.

I document cases clearly in CRM systems, follow escalation protocols, and work within strict SLAs. With a Bachelor of Engineering in Computer Science from Ballari Institute of Technology and Management, RPA internship experience, and foundations in Python, C, UiPath, SQL, Excel, and Power BI, I'm seeking an entry-level data, software engineering, or automation opportunity.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

IEnergizer IT Services Pvt Ltd

Dec 2025 - Jul 2026 (7 months)

Provided first-level support to a high volume of customers and driver-partners daily via chat and phone, resolving account, booking, and payment issues. Assisted users with access-related issues and app functionality problems, similar to account setup and access support. Documented every case in a CRM system with clear notes on issue and resolution, supporting handoffs and quality review. Escalate

CRM Problem Solving