@billgateelipokea
IT support professional at Auto Mystic Car Care who contributed to an AI-assisted vehicle recovery scheduling automation.
United Arab EmiratesAt Auto Mystic Car Care (AMCC), I support day-to-day office and operational activities and provide basic technical assistance with computer-related issues.
I contributed to an AI-assisted vehicle recovery scheduling automation using Google Forms, Google Sheets, and Google Calendar. I also hold the Google IT Support Professional Certificate.
Work history, roles, and key accomplishments
Auto Mystic Car Care
Jan 2026 - Present (10 months)
Facilitated day-to-day administrative and operational activities to support efficient workplace functioning. Provided general office assistance, document handling, and internal coordination, and contributed to process improvement through AI-assisted scheduling automation.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
2023 - 2024
Grade: C+
Attended Achievers High School in Kenya from January 2023 to November 2024, achieving a KCSE mean grade of C+.
High School Diploma, General Studies
2020 - 2021
Attended Nkubu High School in Kenya from January 2020 to November 2021.
Google IT Support Professional Certificate, Information Technology
Completed the Google IT Support Professional Certificate.
Software and tools used professionally
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