At LPP Serbia DOO, I manage daily operations at the Sinsay Brand store, providing customer service and handling enquiries.
I coordinate staff shifts and day-to-day team activities, and support the selection and hiring of new employees.
I monitor KPIs and sales performance, coordinate visual merchandising, and maintain company standards.
Previously, as Store Manager at Matis DOO, I managed daily store operations, handled customer complaints and claims, and supported HR processes and administrative documentation.
