Ana Moračanin
@anamoraanin
Results-driven professional committed to growth in marketing.
What I'm looking for
As a results-driven professional, I have a strong commitment to growth and development, particularly in the field of marketing. My experience as a Shop Leader at Yettel d.o.o. has equipped me with exceptional skills in communication, administration, and team management. I have successfully planned, organized, and supervised shop operations while setting and distributing targets to ensure optimal performance.
Throughout my career, I have demonstrated my ability to manage internal systems, contract agreements, and invoicing processes effectively. My proactive approach has allowed me to handle customer complaints efficiently, leading to successful sales closures. I am highly organized, detail-oriented, and possess a strong desire to learn and grow, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Shop Leader
Yettel d.o.o.
Oct 2021 - Apr 2024 (2 years 6 months)
Planned, organized, led, and supervised shop operations while setting targets and scheduling shifts. Monitored performance and prepared reports, managed internal systems, and handled customer transactions. Provided coaching and feedback to team members to enhance performance.
Shift Supervisor
Carmen Jewelry
Jan 2018 - Feb 2018 (1 month)
Assisted customers with product information and managed the cash register. Organized staff schedules and resolved team conflicts while maintaining strong communication with supervisors.
Education
Degrees, certifications, and relevant coursework
Business Academy
Business
2020 -
Studied various courses including Canva, Viral Content for Social Media, Time Management, and Real Estate Management. Focused on professional education and coaching.
Technical School of Engineering and Electrotechnics
Computer Technician, Engineering
2006 - 2010
Completed education as a Computer Technician (Level IV), gaining technical skills in engineering and electrotechnics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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