Open to opportunities

Bianca Tolentino

@biancatolentino

Executive Assistant at Goodman Lantern Ltd. & AI-First Mindset® who turns founder voice notes into delegated tasks and follows through.

Philippines

Message

At Goodman Lantern Ltd. & AI-First Mindset®, I support founders across two brands by managing inboxes, calendars, and communications. I turn leadership voice notes and quick messages into delegated tasks, then follow up until they’re done.

I also research competitors, partners, and suppliers, prepare briefs and reports, and maintain CRM and project documentation. I use ChatGPT and Claude to speed up research and build lightweight operational tools; before this, I built and ran operations at Cofficina™.

Experience

Work history, roles, and key accomplishments

Current

Sales Operations Manager

Current

Goodman Lantern Ltd.

Mar 2022 - Present (4 years 7 months)

Managed inboxes, calendars, and communications for founders across two brands, converting voice notes into delegated tasks and ensuring follow-through. Acted as the single point of accountability for daily operations, flagging risks early and resolving issues before escalation.

Inbox Management Calendar Management Task Delegation Stakeholder Communication Research Briefing Preparation CRM Management HubSpot Pipedrive Teamwork ChatGpt Claude AI productivity tools

Current

Senior Executive Assistant

Current

AI-First Mindset®

Mar 2022 - Present (4 years 7 months)

Provided executive support to founders, managing communications, scheduling, and operational tasks. Utilized AI tools to accelerate research and streamline workflows.

Executive Support Scheduling Communication Skills AI Tools ChatGpt Claude

Founder & Operations Manager

Cofficina™

Jun 2017 - Jan 2024 (6 years 7 months)

Built and ran all operations, supplier coordination, scheduling, and customer communications for a small business from scratch, resolving problems independently as they arose.

Operations Management Supplier Coordination Scheduling Client Communication Problem Solving

Social Media Manager & Digital Creative Specialist

Center for International Trade Expositions & Missions

Feb 2021 - Dec 2021 (10 months)

Managed communications and administrative coordination across departments for a national trade organization, handling scheduling, stakeholder follow-ups, and digital admin independently.

Social Media Management Digital Creative Administrative Coordination Scheduling Stakeholder Follow up