At TTEC Holdings, Inc., I analyze operational and financial data using SQL, Oracle, Excel, Microsoft Access, and Crystal Reports. I develop and maintain reports and dashboards for operational monitoring and business decision-making.
I also perform data validation, quality checks, and database audits, and analyze business requirements to recommend improvements in data quality and reporting. I work with clients and cross-functional teams to translate requirements into reporting and data solutions.
Previously at TTEC Holdings, Inc., I analyzed profiles, transactions, and activity logs to identify suspicious patterns and emerging risks. I conducted KYC/AML checks, sanctions screening, and risk assessments, and prepared reports to support fraud investigations and business decisions.
