bhavya k

BK

Looking for a job

bhavya k

@bhavyak2

Network Engineer at Bell Techlogix India who implemented LAN, WAN, and datacenter projects for enterprise clients.

At Bell Techlogix India, I designed, planned, and implemented LAN, WAN, and datacenter projects for enterprise clients. I also monitored network performance and availability with Zabbix, Grafana, and SolarWinds, and supported multi-vendor infrastructure.

At Accenture India Pvt Ltd, I managed incidents involving network connectivity, Windows systems, and secure application access, earning a 94% CSAT score. I also authored four SOPs and troubleshooting flowcharts, and I'm continuing CCNP-level routing and switching coursework.

Experience

Work history, roles, and key accomplishments

BI

Technical Support Engineer L1

Bell Techlogix India

Feb 2025 - Aug 2026 (1 year 6 months)

Designed, planned, and implemented LAN, WAN, and datacenter projects, including new installations, upgrades, and configuration enhancements for enterprise clients. Resolved P1, P2, and P3 support tickets under strict SLA timelines, minimizing downtime and maintaining continuity of client network operations.

LAN WAN Data Center Cisco Juniper Fortinet Ruckus Extreme Networks Zabbix Grafana Solarwinds ServiceNow Jira Salesforce Slack ITIL LACP VRFs VLAN ACLs Firewalls Cisco TAC

AL

IT Analyst

Accenture India Pvt Ltd

Apr 2024 - Jan 2025 (9 months)

Owned end-to-end incident management for corporate network connectivity, Windows systems, and secure application access on Google product project teams, achieving a 94% Customer Satisfaction (CSAT) score. Diagnosed network connectivity issues using foundational TCP/IP tools to isolate localized Wi-Fi/wired issues from broader infrastructure outages.

TCP IP Network Ping Traceroute NS Lookup Microsoft 365 Outlook Teams Cisco AnyConnect Citrix Amazon WorkSpaces ServiceNow Jira Slack ITIL Active Directory Microsoft Office Microsoft Entra ID SOP流程设计 AHT SLA

SK

Internship Trainee

SkillDzire

Dec 2023 - Mar 2024 (3 months)

Conducted technical and electrical engineering data feasibility reviews to support project planning and analysis.

Education

Degrees, certifications, and relevant coursework

NL

Networkers Home Private Limited

CCNP Enterprise Trainee, Networking

CCNP Enterprise Trainee, in progress as of 2026.

SK

Skillsoft

ITIL Foundation Certificate in IT Service Management, IT Service Management

Earned ITIL Foundation Certificate in IT Service Management.

NL

Networkers Home Private Limited

CCNA, Networking

Trained in CCNA twice, with training also from Tungabadra Networks Pvt Ltd.

SI

Simplilearn

Network Essentials, CCNA 200-301 Course, Networking

Completed Network Essentials and CCNA 200-301 course.

TL

Tungabadra Networks Pvt Ltd

CCNA, Networking

Trained in CCNA.

CA

Cisco Networking Academy

Cisco Networking Basics, Networking

Completed Cisco Networking Basics.

OR

Oracle

Oracle Cloud Infrastructure Certified Foundations Associate, Cloud Infrastructure

Certified as Oracle Cloud Infrastructure Foundations Associate.

MT

Mahatma Gandhi Institute of Technology

Bachelor of Technology, Electrical & Electronics Engineering

2019 - 2023

Grade: 8.1/10

Bachelor of Technology in Electrical & Electronics Engineering with a CGPA of 8.1/10.

SE

Sri Chaitanya College of Education

Intermediate, MPC

Grade: 95%

Completed Intermediate Education (MPC) with a score of 95%.

Tech stack

Software and tools used professionally

Salesforce

Slack

Microsoft Teams

Jira

Grafana

Zabbix

Solarwinds

Wireshark

Citrix

ServiceNow

Microsoft Outlook

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

140k+ INR

Social media

Job categories

Network Engineer Technical Support Engineer IT Analyst

Skills

LAN WAN Data Center Networking Network Troubleshooting Network Monitoring Routing Switching VLAN OSPF EIGRP BGP TCP IP Subnetting DHCP DNS

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