Bhanu shanker
@bhanushanker
Passionate representative skilled in outreach and relationship building.
What I'm looking for
I am a dedicated Appeal Representative at Optum Global Solutions India, where I lead outreach efforts and manage day-to-day functions. My passion for building relationships and influencing others has been instrumental in gaining support and commitment from clients and team members alike.
With a strong educational background in Computer Applications from Osmania University, I graduated with first-class distinction. My experience in managing sensitive client information and providing exceptional customer service has honed my communication skills, allowing me to thrive in fast-paced environments. I believe in continuous learning and actively seek opportunities to improve processes and enhance efficiency.
Experience
Work history, roles, and key accomplishments
Appeal Representative
Optum Global Solutions India
Dec 2022 - Present (2 years 6 months)
As an Appeal Representative, I manage sensitive client information, provide customer service, and collaborate with team members to enhance customer service processes. I ensure confidentiality and assist in improving departmental efficiency.
Education
Degrees, certifications, and relevant coursework
Osmania University
Bachelor of Commerce, Computer Applications
2019 - 2022
Grade: 77.7%
Completed a Bachelor of Commerce in Computer Applications with First Class distinction, achieving a score of 77.7%. Developed a strong foundation in computer applications and business principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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