At Sutter Health, I respond to patient, employee, provider, and other customer inquiries, resolve service issues, and protect confidential health information.
At Medix Staffing Solutions / Angle Health, I supported members with health benefits, care navigation, and digital health services. I helped explain coverage and out-of-pocket costs and connect members with appropriate care.
At UnitedHealth Group, I handled questions about benefits, eligibility, and claims, updated claim benefit information, and contacted providers to support appointment scheduling and other service needs.
I also worked as an Entrepreneur at Somethings Etcetera, where I baked and supported the business through customer service, marketing, and relationships with local businesses. My healthcare experience includes claims investigation, medical terminology, and health-plan service.
