BDBethan Davies
@bethandavies
Result-driven professional with expertise in client management and support.
United KingdomWhat I'm looking for
I am a result-driven individual with a personable and bubbly character, dedicated to building strong relationships with clients. My background in Health and Social Care, combined with my hands-on experience in various administrative and customer-facing roles, has equipped me with the skills necessary to excel in dynamic environments.
Throughout my career, I have successfully managed client accounts, handled complex inquiries, and provided exceptional support to ensure customer satisfaction. My time at Maypole Ltd as a Sales Office Administrator has honed my attention to detail and problem-solving abilities, allowing me to effectively process orders and resolve issues promptly. I am passionate about fostering positive relationships and am always eager to contribute to team success.
Experience
Work history, roles, and key accomplishments
Sales Office Administrator
Maypole Ltd
Nov 2024 - Present (7 months)
Received sales calls, advising customers and sales agents with queries and handling complaints. Processed sales orders onto the system, ensuring accuracy and addressing any pricing issues with customers.
Freelance Farm Worker
Family Farms
Jan 2014 - Oct 2024 (10 years 9 months)
Worked on both my father's pig, sheep, and poultry farm, as well as my husband's dairy farm as needed. Contributed to various farm operations and animal care.
Kennels and Cattery Assistant
Glen Acres Kennels and Cattery
Jul 2024 - Oct 2024 (3 months)
Provided urgent cover for a friend's business during staff sick leave. Managed daily operations and ensured continuity of care for animals.
Care Assistant Work Placement
At Home Care
Jul 2023 - Jul 2023 (0 months)
Completed over 100 hours of work placement and subsequent coursework for the module. Assisted with the daily care needs of a gentleman with Cerebral Palsy, alongside his existing home carer team.
Palletforce Administrator
Chambers and Cook Freight
Nov 2018 - Jan 2020 (1 year 2 months)
Overhauled the driver paperwork system, providing training to ensure accurate documentation. This initiative significantly improved the company's performance on the Palletforce board.
Recruitment Consultant
Venn Group
May 2018 - Nov 2018 (6 months)
Handled end-to-end recruitment processes, ensuring smooth transactions from initial advert to job offer. Utilized social media for advertising job roles and attracting high-caliber legal candidates.
Customer Account Manager
White Logistics
Apr 2017 - May 2018 (1 year 1 month)
Managed 30-40 customer accounts, including two of the company's largest partners. Developed skills in upselling and cross-selling to promote haulage services.
Office Assistant
Westfields Property and Loans
Oct 2016 - Apr 2017 (6 months)
Streamlined the existing filing system for a large property portfolio and managed it on an ongoing basis. Arranged upcoming property inspections using a CRM system.
Receptionist & Administrative Assistant
Brewin Dolphin
Aug 2014 - Oct 2015 (1 year 2 months)
Provided general administrative support to Investment Managers and other office members. Joined the Marketing committee, helping to organize and improve the stand at the Royal Three Counties show 2015.
Education
Degrees, certifications, and relevant coursework
BUBirmingham Newman University
Bachelor of Science, Health and Social Care
Grade: 2:1
Activities and societies: Volunteered as a Peer Mentor.
Completed a Health and Social Care degree, achieving a 2:1. Thesis focused on young farm workers' mental health issues and barriers to accessing help. Commissioning project involved a Mental Health Drop-in Cafe for Farmers.
North Bromsgrove High School
A Levels, History, English Language & Psychology
Achieved 3 'A' Levels in History, English Language, and Psychology. Also obtained 13 GCSEs, including Maths, English, and Triple Science.
Alsager High School
GCSE, Media Studies
Grade: B-
Studied Media Studies.
Availability
Location
United KingdomAuthorized to work in
Job categories
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