benardin kavengi
@benardinkavengi
Insurance professional specializing in underwriting, reconciliation, and client relationship management.
KenyaWhat I'm looking for
I am a resourceful insurance professional with over four years' experience in underwriting, client relationship management, and account reconciliation, holding a Bachelor's Degree in Information Sciences and currently pursuing a Diploma in Insurance. I focus on streamlining operations, enhancing underwriting accuracy, and delivering excellent client service while maintaining regulatory compliance.
At Gachichio Insurance Brokers I maintained 100% accuracy in debit note processing and improved policy dispatch and account regularization; previously I helped increase client retention and reduced claim turnaround time at Brighthouse Insurance Brokers, and supported underwriting operations at MUA Kenya Ltd with reliable, accurate processing.
Experience
Work history, roles, and key accomplishments
Reconciliation Specialist
Gachichio Insurance Brokers Ltd
Sep 2023 - Present (2 years 1 month)
Maintained 100% accuracy in debit note processing and regularized client accounts to reflect real-time financial positions, improving service delivery and reducing underwriting errors. Ensured timely dispatch of policy documents and coordinated credit note and refund follow-ups with insurers.
Client Relations Officer
Brighthouse Insurance Brokers
May 2021 - Aug 2023 (2 years 3 months)
Processed underwriting transactions for new business, renewals and endorsements, contributing to a 20% increase in client retention and over 90% renewal processing. Managed claims intake and follow-up, reducing claim turnaround time by 15%.
Underwriting Intern
MUA Kenya Ltd
May 2019 - May 2020 (1 year)
Maintained 100% accuracy in reviewing proposal forms and supported timely processing of policy documents and renewal notices, contributing to overall underwriting efficiency. Issued motor certificates and kept organized underwriting files.
Education
Degrees, certifications, and relevant coursework
College of Insurance
Diploma in Insurance, Insurance
2025 -
Pursuing a Diploma in Insurance at the College of Insurance, focusing on insurance principles and regulatory compliance.
MUMaasai Mara University
Bachelor of Information Sciences, Information Sciences
2015 - 2019
Grade: Second Class Upper Division
Completed a Bachelor of Information Sciences with Second Class Upper Division, covering information systems and related disciplines.
St. Augustine High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2011 - 2014
Grade: B
Completed the Kenya Certificate of Secondary Education (KCSE) with a mean grade of B.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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