belinda williams
@belindawilliams
PMP® project manager driving AI/data delivery, process improvements, and cross-functional team performance.
What I'm looking for
I am a PMP®-certified project manager with deep experience delivering AI, data services, and technology-driven projects using Agile, Waterfall, and hybrid approaches. I consistently improve operational efficiency, KPIs, and data quality while managing cross-functional teams and stakeholder relationships.
At Sama Kenya I led 22 associates, coached teams to raise productivity by 30% and reduce errors by 15%, and served as Sub-Project POC to increase client satisfaction. Previously I supported large-scale data extraction and annotation efforts—delivering millions of tasks and improving data quality, completeness, and downstream outcomes.
I mentor and develop team members, implement process and feedback systems that measurably boost quality, and apply practical tooling (Jira, Trello, Asana, MS Office) to ensure timely, within-budget delivery of high-quality results.
Experience
Work history, roles, and key accomplishments
Team Leader, Project Management
Sama Kenya
Feb 2022 - Sep 2025 (3 years 7 months)
Led a 22-person project operations team, improving productivity by 30% and reducing errors by 15% while raising client satisfaction by 10% as Sub-Project POC and mentoring staff for promotion readiness.
Data Extractor & Reviewer
CloudFactory Kenya
Sep 2020 - Sep 2023 (3 years)
Executed 5M+ data extraction tasks supporting AI model development, improving data quality by 10% and completeness by 15% through a structured feedback system that raised quality scores by 10%.
Agent / Reviewer / Team Captain
Samasource
Nov 2017 - Feb 2022 (4 years 3 months)
Delivered 30M+ data annotation tasks for global AI clients, increasing data quality by 25% and reducing rework by 10% while coordinating cross-functional teams to meet client retention targets.
Clerk
Aktech Solutions
Jun 2017 - Oct 2017 (4 months)
Provided clerical support for operations and administrative tasks during a short-term assignment.
Intern
Lake Victoria North Water Services Board
Nov 2016 - Jan 2017 (2 months)
Supported operational and administrative functions during an early-career internship, gaining experience in public utilities operations.
Education
Degrees, certifications, and relevant coursework
University of Exeter
Master of Business Administration, Business Administration
2025 -
Pursuing a Master of Business Administration at the University of Exeter from Sept 2025 to Sept 2026.
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Commerce, Finance
Completed a Bachelors of Commerce with a focus in Finance, awarded in 2017.
Mount Kenya University
Diploma, Human Resource Management
Completed a Diploma in Human Resource Management awarded in 2014.
Availability
Location
Authorized to work in
Job categories
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