Open to opportunities

belinda williams

@belindawilliams

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PMP® project manager driving AI/data delivery, process improvements, and cross-functional team performance.

United Kingdom

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What I'm looking for

I seek roles leading AI/data delivery or operations where I can improve processes, mentor teams, and drive measurable quality and productivity gains.

I am a PMP®-certified project manager with deep experience delivering AI, data services, and technology-driven projects using Agile, Waterfall, and hybrid approaches. I consistently improve operational efficiency, KPIs, and data quality while managing cross-functional teams and stakeholder relationships.

At Sama Kenya I led 22 associates, coached teams to raise productivity by 30% and reduce errors by 15%, and served as Sub-Project POC to increase client satisfaction. Previously I supported large-scale data extraction and annotation efforts—delivering millions of tasks and improving data quality, completeness, and downstream outcomes.

I mentor and develop team members, implement process and feedback systems that measurably boost quality, and apply practical tooling (Jira, Trello, Asana, MS Office) to ensure timely, within-budget delivery of high-quality results.

Experience

Work history, roles, and key accomplishments

Team Leader, Project Management

Sama Kenya

Feb 2022 - Sep 2025 (3 years 7 months)

Led a 22-person project operations team, improving productivity by 30% and reducing errors by 15% while raising client satisfaction by 10% as Sub-Project POC and mentoring staff for promotion readiness.

Project Management Team Leadership Process Improvement Stakeholder Engagement Coaching Quality Assurance Agile

Data Extractor & Reviewer

CloudFactory Kenya

Sep 2020 - Sep 2023 (3 years)

Executed 5M+ data extraction tasks supporting AI model development, improving data quality by 10% and completeness by 15% through a structured feedback system that raised quality scores by 10%.

Data Annotation Data Quality QA Processes AI Training Data Task Management Attention To Detail SQL

Agent / Reviewer / Team Captain

Samasource

Nov 2017 - Feb 2022 (4 years 3 months)

Delivered 30M+ data annotation tasks for global AI clients, increasing data quality by 25% and reducing rework by 10% while coordinating cross-functional teams to meet client retention targets.

Data Annotation Quality Control Team Coordination Process Improvement Client Communication Data Cleaning Productivity Optimization